Monday, June 11, 2007

Online Communities

Online networking is nothing new, but online communities and social networks have exploded in recent years. Depending on your perspective, this either means too much of a good thing, or endless opportunities to make a positive connection. How do we make sense of it?

Simple. When I went off to college, like most kids, I was overwhelmed. Fortunately, I had the opportunity to be a member of the track team and live in a fraternity. Add to that the classmates I had in my major, and I had at least 3 distinct groups of friends- the group I lived with, ran with and went to class with. Throw in a smattering of clubs and other groups, and you can see my point- I was no different than most people in college, with groups of friends defined by common interests and activities. In this way, a large community becomes very small.

The internet community has evolved the same way. The biggest communities (facebook, myspace), like most colleges and universities, provide ways to connect in the broadest sense, around user-generated content, interests, friends or spur of the moment activities. But among these broadbased social communities are a new generation of online communities that represent, in my opinion, an evolved and more specialized state of online networking.

One such advance in online networking is Linkedin.com, built around a simple common interest: professional networking. Think myspace at work. It works because there's relevance in its specificity (connecting employers and employees), asking users "what do you do?" and "who do you know?" (view my page here).

Companies like Nike are ahead of the curve, building communities around innovative products, like Nike Plus, enabling runners to track their workouts and compete against a virtual community of runners. This camaraderie, a critical element in sport, is finding relevance online through social networking, as Nike Plus allows users to share and discuss routes, music playlists and running-related topics.


Universities are following suit as they look to engage alumni and donors through affinity networks, such as inCircle, whose clients include everyone from Stanford University to the University of Phoenix, as well as Oregon, Texas, Wisconsin, Georgetown and Kansas. Within a common interest group (university alumni) can live specialized groups (cross country runners, business majors, fraternity members, etc.). Makes sense.

Non-profits are taking advantage too, as communities rally around a cause. Purpose-based groups will use these networks for advocacy and event planning, fostering very real engagement in a virtual environment.

Improving the signal to noise ratio, these affinity, permission-based groups represent the best evolution of the web, and they define, for me at least, the very concept of an online community. Hardly rocket science. The best connections are those allowing for mutually beneficial exchanges and stronger relationships. Proving, as always, the best ideas are usually the simplest.

Monday, June 4, 2007

A long time ago...

Last week marked the 30th anniversary of Star Wars, the movie that became a cultural phenomenon and is still relevant today. I'm proud to say that my first movie theater experience was Star Wars, at the age of 6. It was everything you can imagine- the music and sound, the special effects, the characters- and of course, the story. I can think of no better movie for a first movie experience, save perhaps the Wizard of Oz or Harry Potter.

There is much about Star Wars that makes it relevant; George Lucas singlehandedly changed the movie-making business. But the thing I find most relavant was Lucas's decision to get into merchandising. The licensing of Star Wars merchandise created a multi-billion dollar brand and set the stage for ancilary activies that continue to be the norm for movie studios today. I'll confess, my birthday wish every year was that I'd open one of my presents and it would contain the entire Star Wars collection of toys. No such luck.

Blockbusters today become instant franchises. Studios anticipate multi-movie deals before the first installment starts shooting. Product tie-ins are negotiated well-ahead of opening weekend, with toys, video games and apparel only the tip of the iceberg.

I never did receive the entire Star Wars collection (if that's even possible), but have grown to see beyond the hype. The relevance of all that merchandise was driven by the substance of the movie itself. For Disney's "Pirates of the Caribbean" franchise, it's driven by concept and one classic character. Let's face it, a Spiderman nightlight or Shrek toothbrush is no match for a compelling story with great characters and dazzling effects set to a memorable score.

30 years later, I can share the thrill of my first movie experience with my little girls- at home on DVD- and they love it. After all, there's a princess in it!